Three Crowns is a trading name used internationally by the law firm. The legal entities which engage with clients are Three Crowns (Services) LLP, which trades from offices in London and Paris, and Three Crowns (US) LLP, which trades from Washington DC.

The use of the word “partner” in connection with the Three Crowns trading name denotes a member of Three Crowns (Services) LLP or a general partner of Three Crowns (US) LLP, or a consultant or employee of one of them with equivalent standing and qualifications. The use of the term “partner” should not be construed as meaning that any form of partnership exists between the two separate entities.

London and Paris offices

Three Crowns (Services) LLP is a limited liability partnership registered in England & Wales with registered number OC389628. The LLP is authorised and regulated by the Solicitors Regulation Authority and is registered with the Paris Bar under Directive 98/5/CE. A list of members of the LLP is available for inspection at the LLP’s registered address at New Fetter Place, 8-10 New Fetter Lane, London EC4A 1AZ, United Kingdom or from the Paris branch office at 104 avenue des Champs-Elysées, 75008 Paris, France.

The Paris branch office is regulated by the Ordre des Avocats à la Cour de Paris and comprises Avocats and other lawyers from other jurisdictions who are members of other Bars. The rules and principles applicable to the professional conduct of Avocats can be obtained on the Ordre des Avocats website (www.avocatparis.org) or by contacting either the Direction de l’Exercise Professionel (+33 1 44 32 47 76) or the Direction des Affaires Europeennes et Internationales (+33 1 44 32 47 77). Avocats registered with the Ordre des Avocats are covered by an insurance policy provided by the Bar, details of which can be supplied by the Bureau des Assurances (+33 1 44 88 59 84).

Washington DC Office

Three Crowns (US) LLP is a limited liability partnership registered in the State of Delaware, United States. The attorneys practising from the LLP are regulated by the District of Columbia Bar. A list of general partners of the LLP is available for inspection at the LLP’s offices at Washington Harbour, 3000 K Street, N.W., Suite 101, Washington, D.C. 20007-5109, United States.  The word “partner” denotes a general partner of the LLP, or a consultant or employee with equivalent standing and qualifications. The LLP’s registered address 2711 Centerville Road, Suite 400, Wilmington, Delaware 19808, United States.

The professional title “attorney at law” is used in the United States of America. The Washington DC Rules of Professional Conduct are applied in the District of Columbia. They may be accessed via the website of the District of Columbia Bar.

Some of the contents of this website may constitute attorney advertising under the Washington DC Rules of Professional Conduct. The following statement is made in accordance with those rules: ATTORNEY ADVERTISING. PRIOR RESULTS DO NOT GUARANTEE A SIMILAR OUTCOME.

If you are not a current client of Three Crowns and, on an unsolicited basis, you provide information to us about a current or potential legal issue of any kind, we will not treat that information as confidential. Consequently, the fact that you have provided such information will not, subject to applicable professional rules, prevent us from acting for other clients and knowledge of that information will not be imputed to any lawyer other than the original recipient.

Professional Indemnity insurance

In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our primary layer professional indemnity insurer is Zurich Insurance Plc, The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ. Our insurance, which also includes a number of excess layers above the primary, covers our services globally and extends to acts and omissions wherever they occur in the world.

In certain jurisdictions additional indemnity insurance is required to be placed locally in accordance with law or regulation. Where there are such requirements we have policies in place to meet these obligations, details of which can be supplied on request.

Financial Services and Markets Act 2000

Some investment-related activities (including insurance mediation activities) of Three Crowns (Services) LLP are regulated under the Financial Services and Markets Act 2000 of the United Kingdom (“FSMA”).

Like most law firms, we are not authorised by the Financial Conduct Authority (the “FCA”) under FSMA. Instead, we are authorised and regulated by the SRA. The Law Society is a designated professional body for the purposes of FSMA, but responsibility for regulation and complaints handling has been separated from the Law Society’s representative functions. The SRA is the independent regulatory body of the Law Society and the Legal Ombudsman deals with complaints about lawyers registered in England and Wales. In the light of this, we can provide investment-related services (including insurance mediation activities) if they are an incidental part of the professional services we have been engaged to provide, if they can reasonably be regarded as a necessary part of our professional services or if we are otherwise permitted to provide them under FSMA. For the purpose of insurance mediation activities (broadly, advising on, selling and the administration of insurance contracts), we are included on a register maintained by the FCA and are permitted by the FCA to carry on insurance mediation activities. This register can be accessed via the FCA website at www.fca.org.uk/register.

Anti-money laundering

We may require clients to provide documents and information concerning the contracting client entity and related persons, entities or affiliates as set out, in order to comply with relevant anti-money laundering laws and regulations. We may be prevented from carrying out your instructions if we are unable to meet our requirements, which often include verifying the identities of your ultimate beneficial owners.

We may be required by law or regulation to report to a governmental or regulatory authority our knowledge and/or suspicion that certain criminal offences have been committed, regardless of whether such an offence has been committed by a client of ours or by a third party. We may not be able to discuss such reports with you because of restrictions imposed by those laws and regulations, and we may have to cease acting for you in those circumstances. You agree that we are not responsible for any adverse consequences you may suffer as a result of our compliance with such laws and regulations, whether caused by our inactivity or otherwise.

Anti-bribery and corruption

Our policy is to act at all times in accordance with the highest professional, ethical and business standards, and we expect the same from our clients and their related persons, entities or affiliates. We have a zero tolerance approach to bribery or corruption and you agree not to expect or request any conduct from us that might bring our name into disrepute or compromise our integrity and independence and that you or your related persons, entities or affiliates will refrain from any practices involving bribery or any other corrupt activities.

Client audit requests

If we are required by any governmental or regulatory body, or by your auditing accountants or any other service provider appointed by you, to produce documents or provide information on any engagement, we shall be entitled to bill you for the work involved (and any disbursements or expenses incurred) at the rates agreed for the relevant matter.

In response to any request to provide information to your auditors, our policy is to comply with the laws and regulations applicable to us and in particular with the guidance from the Law Society of England & Wales and with the American Bar Association Statement of Policy Regarding Lawyers’ Responses to Auditors’ Requests for Information.

Interest on client account balances

Pursuant to the SRA Accounts Rules 2011, client monies will be deposited in our general client account (an instant access account in which amounts for different clients are pooled) unless we are instructed to create a separate designated account. For money held in our general client account, our policy is to account to our clients for interest on a fair and reasonable basis. Due to the administrative costs involved we will not pay interest if the sum calculated is less than £50 in total for the full period during which we hold your money. Interest will be calculated at a rate 0.25% below the rate paid by Firm’s bank from time to time, and will be paid on conclusion of our services to you on all matters or on 31st December of each year (whichever is sooner).

Managing complaints

We are committed to delivering an outstanding service to Three Crowns’ clients. If you are a client and are dissatisfied with any element of our service (including about your bill), you should contact your Client Relationship Partner who will be happy to discuss the matter with you and, if applicable, initiate our international Client Complaints procedures (a copy of which will be sent to you on request). If for any reason we are unable to resolve the issue having invoked our procedures, we will discuss with you the options available at that point to take the matter further. You are referred to clause 14 of our Terms of Business, which provide for you or us to refer the dispute for final determination to arbitration.

If you have instructed the London Office of Three Crowns (Services) LLP, you may contact the Legal Ombudsman (PO Box 15870, Birmingham B30 9EB, UK; tel: 0300 555 0333; email: enquiries@legalombudsman.org.uk), which deals with complaints against lawyers registered in England and Wales when made by individuals and certain types of small enterprises. The time limit for referral of complaints to the Legal Ombudsman is ordinarily 6 months from our final response to your complaint, and one year from when you realised there was a concern. See www.legalombudsman.org.uk for further information. If the Ombudsman is unable to handle your complaint, the matter may be referred to the SRA. If your complaint is about our invoices, you may also apply to the court for an assessment of the bill under Part III of the Solicitors’ Act 1974. If all or part of any bill remains unpaid, we may be entitled to charge interest.

If you have instructed the Paris Office of Three Crowns (Services) LLP and you are not satisfied with our management of your complaint or if any other dispute remains unsettled, the option of arbitration in accordance with our Terms of Business remains. In the absence of such arbitration, the dispute shall be resolved according to the procedure provided for in articles 174 et seq. of Décret n°91-1197 du 27 novembre 1991 organisant la profession d’avocat and the matter shall be referred to the Bâtonnier (President) of the Paris Bar.

Equality and Diversity

Three Crowns (Services) LLP complies with its obligations under the SRA Handbook 2011 to collect and report on equality and diversity data relating to its staff and others at the Firm. If you wish to receive a copy of our anonymised Equality and Diversity information, please contact Jennifer Merrick, Office Manager: Jennifer.Merrick@threecrownsllp.com